DATA / TRUST / CONTROL

Privacy Policy

A clear overview of what customer data we collect, how we use it, and the rights users have over it.

MASS Sport & Fitness ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform or purchase our products.

Section 01

Information We Collect

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We may collect the following information:

Full name

Email address

Phone number

Shipping and billing address

Order and transaction details

Account and login information

Payment information is processed securely through a third-party payment provider. MASS Sport & Fitness does not store or have access to your card or banking details.

Section 02

How We Use Your Information

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Your information is used to:

Process, confirm, and deliver orders

Manage your account and sessions

Communicate order updates and support requests

Improve our products, services, and user experience

Detect and prevent fraud, abuse, or unauthorized access

Section 03

Cookies and Tracking Technologies

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We use cookies and similar technologies to:

Maintain secure sessions

Remember user preferences

Analyze website traffic and performance

We may use analytics tools such as Google Analytics or Meta Pixel to better understand user interactions. These tools collect data in an aggregated and anonymized manner.

Section 04

Data Sharing and Disclosure

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We do not sell or rent your personal information.

Your data may be shared only with trusted third parties who assist us in:

Order fulfillment and delivery

Payment processing

Website analytics and performance monitoring

All third parties are required to handle your data securely and lawfully.

Section 05

Data Security

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We implement reasonable technical and organizational measures to protect your personal data, including encryption, access controls, and secure authentication mechanisms.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Section 06

Your Rights

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You have the right to:

Access your personal data

Request corrections or updates

Request deletion of your account and personal data (subject to legal obligations)

To exercise these rights, please contact us at support@masssportsandfitness.com.

Section 07

Data Retention

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We retain personal data only for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.

Section 08

Policy Updates

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This Privacy Policy may be updated periodically. Any changes will be effective immediately upon posting. Continued use of our platform indicates acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us at support@masssportsandfitness.com.